Business

A Guide to Marketplaces

A Guide to Marketplaces

This ebook compiles many of the insights we’ve learned from working with great marketplace companies and analyzing the industry. There’s no single way to build and scale a marketplace, but the book can help you figure out your own path to build supply and spark the virtuous circle of supply and demand.

Fundraising Field Guide

Fundraising Field Guide

The Fundraising Field Guide was written to help early-stage tech startup founders decipher and navigate the fundraising process. It provides an overview of the soft and not-so-soft challenges you will need to prepare for as part of your fundraising journey.

The Sales Hiring Playbook

The Sales Hiring Playbook

If you’re hiring sales people, this book is for you. Whether you’re completely clueless or a seasoned veteran when it comes to sales, this book has everything you need and is filled with actionable advice for anyone building a sales team.

The Science of Habit-Forming Products

The Science of Habit-Forming Products

I’ve always wondered: why do some products stick while others don’t? Is it possible that we can learn how habit-forming products work through science? As it turns out, yes! Science does have something to say about habit formation.

Startup Playbook

Startup Playbook

Your goal as a startup is to make something users love. If you do that, then you have to figure out how to get a lot more users. But this first part is critical – think about the really successful companies of today.

The Ultimate Guide to Customer Support

The Ultimate Guide to Customer Support

Whether you’re starting a new company, have never answered a support ticket in your life, or are a customer support industry veteran, we think there’s something in this guide for you.